The Key Support Program is an official Air Force Unit Family Readiness Program designed to enhance readiness, personal/family resiliency and establish a sense of Air Force community. Key Support Liaisons are trained volunteers' hand-selected by their unit leadership to provide personal, peer-to-peer support for their squadron's families.  Their role is to care for families by providing them with information from their squadron's leadership about events, programs, and other available resources. As an official unit representative, they also serve as a point of contact when spouses need to communicate any difficulties they may be experiencing. As fellow military spouses who also live with and adapt to military lifestyle cycles and changes, they are passionate about what they do!  Key Support are critical team members. They are informed, equipped, and empowered to make a difference on base and in the lives of their squadron's families.

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WHY IS THE KEY SUPPORT PROGRAM IMPORTANT?

• Promotes individual, family, and unit readiness and resiliency

• Establishes and maintains continuous contact with spouses and families

• Encourages peer-to-peer Wingman support among spouses and families

• Builds family links to leadership

• Provides an informal sounding board to leadership

• Strengthens leadership’s support team

WHAT ARE THE KEY SUPPORT PROGRAM OUTCOMES?

• Increased awareness of installation and community resources

• Identified/resolved issues at lowest levels

• Enhanced up and down information flow

• Prepared and supported families during separations/deployments

• Increased sense of unit support

• Improved quality of life among unit families

• Increased readiness and retention

• Enhanced individual and family resilience

The goal is to have a cadre of trained volunteers who can support your unit’s military families in an official capacity.

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If you are interested in having an active role in your squadron as a Key Support Liaison, please schedule a meeting with your squadron commander in order to obtain an official appointment. (Key Support Liaison are official commander appointed volunteers who represent the unit and MUST be appointed in writing prior to attending Key Support Liaison Initial Training.) Volunteers of any gender, age, or rank are encouraged to become Key Support Liaisons.

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The Commander’s Desktop Guide provides commanders with information and resources to help units manage their official KSL. The guide is designed to provide a practical approach to develop an effective unit KSL, with tips and tools to assist commanders in recruiting, interviewing and selecting unit Key Support Liaison.

The KSL Desktop Guides provide volunteers with guidance, information and resources on how to meet the expectations of their role and vision set forth by their unit commander.

Source: AFPC Key Support Liaison Program